VSO has been operating across Nigeria since 1958 and has
accompanied the country through complex social change and growth, alongside
local conflict and instability. As part of its current country strategy
2012-15, VSO Nigeria works with poor and marginalized young men and women in an
integrated way and to shape our responses based on the needs and priorities
they identify. We relate to youth as both ultimate beneficiaries, as well as
our key facilitators of social change. We focus on children (boys and girls),
adolescent girls and boys (10-19 years range) and young men and women (20- 35
years).
VSO Nigeria needs a People and Operations Manager to
strengthen
its operations. As a senior member of Country leadership team,
the primary purpose of this role is to lead, develop , implement, and
manage the human resource function and provide operations management
support to deliver the country strategy by providing guidance and support
to over 40 international volunteers and employees within the country;
Will lead a highly motivated, dynamic and cost effective people and operations
team to support effective delivery of country program operations;
Represents VSO internally and externally as required. The People and
Operations Manager will report directly to the Country Director.
Key responsibilities include:
o
Provide Volunteer Management and Support by
Implementing and monitoring volunteer policies and responding pro-actively to
all volunteer welfare support matters, including the handling of complex
situations and medical needs.
o
Build strategic relationships with key
stakeholders like Nigerian immigration service, national planning
commission and other key organisations to facilitate effective and
timely support to operations; Ensure compliance with Country employment
law, including volunteers’ visas, work permits and police clearance.
o
Lead on operations support to programs
team: Ensure appropriate systems procedure and manuals
are in place to safeguard VSO’s assets, including negotiating fair terms for
VSO contracts on rents, purchases and ensuring maintenance of premises and
other VSO property to VSO audit standards. Manage development of appropriate
logistics and procurement procedures and ensure they are effectively and
consistently applied at all levels to ensure cost effective ,
environmentally friendly operations. Manage Country Office contracts with
all service providers.
o
Manage Employee/ volunteer relations through
continuous and proactive communication on VSO and CO’s mission, vision and
values, facilitating team building, Ensure health and safety. Establish and
administer appropriate pay and benefit structures in line with the approved VSO
policy on benefits and compensation.
o
Assist the Country Director in Recruitment &
Selection, Learning and Development, Performance management, Change management
and engagement processes and in developing and implementing systems at country
level for effective management of in country operations.
o Information
and Communication Technology: Coordinate and implement effective Information
Technology administration, support to the team by ensuring adequate data and
protection, maintaining the shared filing system, conducting IT audit by
liaising with VSO’s IT support unit.
Knowledge,
skills and experience required
Essential:
o
Human Resources - experienced HR professional with demonstrable
experience at a management level; Ability to advise, coach and influence
others in people management matters;Knowledge of Nigerian
employment and immigration laws.Experience
of working with different cultures and backgrounds and commitment to
equality and diversity issues;Experience
of developing and delivering learning and development initiatives
o
People Management - Ability to lead,
develop, motivate, coach and support others; Demonstrable commitment
to delivering excellent customer service.
o
Significant
Operations and logistics experience at a management level. Knowledge and
experience of local laws governing operations of INGOs; High level
communication, influencing and coaching skills; Experience of working with
different cultures and backgrounds.
o Flexibility
to adapt to new situations, with a positive attitude to working in an
international organisation. Able to travel occasionally and spend time away
from base and home for up to 10 weeks per year
o
Commitment to VSO’s values, particularly
in developing an understanding of HIV&AIDS and Gender mainstreaming.
o
Good level of computer skills (Windows, Excel,
Power Point, Word, Internet); Excellent Communication skills - written
and spoken English; Excellent interpersonal skills and ability to build
relationships in a multi-cultural environment.
o
Self-organised with ability to manage time and
tight schedules; working effectively under pressure; Proactive person with a
creative approach to problem solving; Strong level of attention to detail.
o
Good financial management skills and strong
attitude to promote efficiency and cost effectiveness in all operations.
o
Flexibility to adapt to new situations;
Willingness to travel up to 10 weeks per year;
Desirable:
o
Experience working with international.
Non-Government Organisations and with Government Officials.
Clean
driving license. Knowledge of Nigerian employment laws, experience of
working with volunteers.
How to Apply
Applications should be sent with your CV, motivation cover letter and two names
of your nominated referees to:vsonigeria@vsoint.org by
no later than 22nd March 2013. We respect all
candidates but we can only respond to shortlisted candidates. Although all
applications will be considered on their individual merit, suitably qualified
women are especially encouraged to apply.
Persons who had applied in response to our earlier advert
for this position are advised to re-apply if still interested.
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